24 Diner

Waterfall Gourmet Beverage has been an absolute pleasure to work with. Doug has been an inspiration to our staff, delivering quality service, and a level of hospitality that a restaurant could only dream of. His products are of the highest quality, and are always guaranteed. I only wish ever vendor was such a pleasure to work with. Billy Caruso Partner www.24diner.com

Austin Java

I have been working with Waterfall Gourmet Beverages for about 4 years and it has been an incredible experience. Douglas and Bob are incredible. Douglas provides the most extraordinary, enthusiastic and reliable service I have ever gotten from any of my vendors. Douglas will go out of his way to make sure that I have everything I need at all times. Douglas will also do anything in his power to help with pushing sales, customer retention etc… I just opened a new location and Douglas was there by my side at 5AM handing out cups of coffee on the side of the road… Great vendor-Better friend!!! You guys rock!!! David-Andrew Deschodt-Director Austin Java Coffee Company www.austinjava.com

Caffe Medici

Since the beginning of time Douglas has rocked. We have really enjoyed working with Waterfall Gourmet Beverages. They have gone over the top for us when we have needed anything. Even when I needed to move an ice machine from one store to another. That pretty much sells it all! Michael Vaclav- Owner www.caffemedici.com

Cupprimo

"Waterfall provides exceptional products and top notch customer service." Amy Brown-Owner www.cupprimo.com

Flipnotics Coffeespace

I originally came to Waterfall Gourmet Beverage in search of specialty drink mixes and flavored syrups. I was so pleased with their customer service and wide selection of quality products that I now order a full line of frappes, syrups, dairy-free alternatives (soy, rice, and almond milk), brewing supplies, and more from Waterfall Gourmet. Douglas Kuehn and his team keep us up-to-date on new products, recipes and trends. They have provided Flipnotics with a customer experience unlike any we have had with our prior vendors. Douglas understands our company's needs and has worked closely with us to bring new items to the menu board as well as savings to the bottom line. We are proud to recommend Waterfall Gourmet Beverage to any business. Lisa Kettyle - General Manager

Genuine Joe's

Dave and I own Genuine Joe Coffeehouse. It has been our pleasure to work with Waterfall Beverage from the very beginning since we started our business almost 4 years ago. The folks at Waterfall have always been supportive, innovative, and customer focused. They have expert product knowledge and industry experience which makes them a perfect match in providing the best possible quality products for our own customers. We couldn't be more pleased with their commitment and service. Thanks! Dave Swainston Victor Levi Owners-Genuine Joe Coffeehouse www.genuinejoe.com

Guerro's

It was always a pleasure working with Doug. He was the picture of professionalism....kind of reminded me of a concierge at a fine European hotel. Cathy Lippincott Guero's Taco Bar www.guerostacobar.com

Jo's

Douglas and the crew over at Waterfall Beverages are great! They are prompt, friendly, and their prices can’t be beat! We also love the fact that Douglas really knows the industry. He’s often been my go to guy for information about upcoming events and new equipment. Douglas possesses a vast amount of information about the business, especially as it relates to Austin. He’s always willing to help in any way he can. Once, we had a special event, for which I needed many containers to hold many gallons of iced coffee. Within a week, Douglas was at the store with a van full of empty jugs. They worked perfectly, and the event was a success. We love Waterfall! Chuck Lindsey-Manager, Jo's Coffee- South Congress www.joscoffee.com

JP's

I've been doing business with Waterfall for about 5 years now and they have, by far, provided me with the best customer service of any of my vendors. In fact, Douglas Kuehn is no longer my vendor, he is my friend. He has personally delivered every order, brought new products to my attention and been there for me in tight situations a number of times. I cannot speak highly enough about him and the rest of the guys at Waterfall. If you're in the industry and not using them, you're doing yourself and your company a disservice. Scott Hladky Manager JP's Java www.jpsjava.com

Lift

Working with Douglas and the Waterfall beverage staff is great for busy managers and shops. Douglas goes out of his way to take care of you and get the orders to you on time. Waterfall makes my job much easier and the quality of product they carry is second to none. I'm quite fond of the Barista Series Soy Milk which you can froth to a stiff peak and make wonderful Cappucinos. Cheers, John Voss - Lift Cafe John VossGeneral Manager, Lift Cafe www.liftaustin.com

Olmos Perk

Since the inception of the coffee shop, Waterfall Beverage has been an integral asset to our business. Its quality product and exceptional service has contributed significantly to our success. The level of knowledge and experience demonstrated by its representatives is a compliment to their overall product. The level of support provided, especially during our start-up period, was “key” to our initial success. As Olmos Perk enters its third year with its outstanding reputation at stake, we continue to look to Waterfall Beverage for quality product and service. We value our partnership with a company we know has our best interest at hand. Olmos Perk Coffee Bar, LLC www.olmosperk.com

Progress Coffee

"Waterfall Gourmet Beverages knows how to do business right. In a society where many accounts have just become numbers Waterfall keeps it personal, knows our names, and always keeps our business in mind when they are finding and looking for new products. The bottom line is not just the bottom line for them and it shows. People and community are what make businesses work, especially when it's all local like ours are, and Douglas and Bob care about people and community---that's why Progress Coffee and Owl Tree Roasting does business with Waterfall Gourmet Beverages." Joshua Bingaman www.progresscoffee.com www.owltreeroasting.com

Texas Expresso

We switched from our previous vendor to Waterfall Beverages because of their quick, free delivery and wide variety of top notch products. As I've gotten to know Douglas throughout the last year, I can't imagine working with anyone else. Time and time again, he has gone out of his way to make sure that we've got everything we need. He is always in the know about the newest products and never hesitates to bring us samples. It is no surprise that the company has built a stellar reputation in the coffee community. From customer service to reliability, the Waterfall team has met and surpassed our expectations. I can confidently say that working with Waterfall Beverages has definitely enriched our customers' experience at Texas Expresso! Gaby-manager

Vespaio

Working w/ Waterfall Gourmet Beverages has been a pleasure. When we decided to start ordering soy milk for Enoteca, I called down to Jo's to see where they got their's & they gave me WGB number. I called right up, got on a delivery system & things have been running smoothly ever since. Everybody is super nice & if I run out of soy milk & need some in a pinch, they make sure to get it to me as quickly as possible! Thanks Waterfall! Maggie Morris Manager Enoteca Vespaio www.austinvespaio.com

Case of Oral fix mints. $30.00!